Returns Policy

Welch And Tidy is committed to ensuring our customers receive the very best service. If you are not entirely satisfied with your products or you have a received an incorrect item, we are happy to offer you a full refund on any goods returned to us within 14 days of receipt.

To qualify for a refund , goods must be returned to us in a re-saleable condition, in their original and undamaged packaging. We will process your returns and issue you with a refund to the card with which you made payment.

Please note that postage costs for returning goods must be incurred by the customer, with the exception of defective or faulty goods. 

To return an item please call our customer services team on 0208 997 6603 who will assist you.